Confirmed Service Customer
My husband took my Escalade in for an oil change. It was discovered that the front shocks were leaking and needed to be replaced. I received a message with pictures showing the problem and approved the replacement.
Gerardette M.
BALTIMORE,
MD
Business Response
Gerardette, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
I received a message from OnStar that my battery was dangerously low. It actually was dead so I called AAA for a hot shot. I could have had them repla...
Confirmed Service Customer
The Service Department is working in a very customer friendly manner - from making the appointment to picking up my vehicle.
Confirmed Service Customer
I leased my Escalade through Chesapeake/Frankel. When the lease ended, I purchased the vehicle. My only experience with AutoNation is with the Service...